Telemarketing: controversial technical communication in Business
Friday, July 30th, 2010
Telemarketing is to make a phone call to a user to try to sell you a product, service or cause to be endorsing a cause.
This is the telemarketing to consumers. For businesses, of course, the concept is different. Telemarketing is a form of direct communication that allows the user to reach through a phone call explaining the benefits of a product or service, an offer or explain a particular case to gain followers.
Although it is a technique that continues to give great business results, the fact is that it is not without controversy. It is an intrusive method, which goes into the homes of people in their intimate moments in their lives, to offer a product or service.
It is also well-known insistence typical telephone commercials. It is not only a multitude of brands and companies attempt to connect with potential customers by phone, but each tries several times, to be really heavy and cumbersome for individuals.
Cold and hot lists Lists
One of the basics of telemarketing lists is the existence of cold and hot lists, which also leads to good or ill-considered telemarketing.
A hot list is called the contacts, names and phone numbers, which one reason or another are related to the company or brand that performs a specific telemarketing campaign. That is, have given their consent for the company in question to contact them to offer their products or services.